Why Our Customers Love Us
“A BIG THANK YOU TO THE STATE BAR OF TEXAS MEMBER BENEFITS TEAM AND SPECIFICALLY, GRAY QUETTI, MY BENEFITS COUNSELOR! My experience selecting health insurance was very POSITIVE! Yes, can you believe I said it? It was due to the incredible service I received. Every year the changes and details involved in selecting a health insurance plan can be as complicated as passing a new state law. Seriously! Without Mr. Quetti’s help, quick response time and information, I would not have selected the best plan for our needs and by the deadline. I hope the State Bar of Texas realizes what an amazing team they have and what an important part Benefit Counselors are making by helping their customers. I can breath now knowing I have this process completed for another year.”
State Bar of Texas Member
Dallas, Texas
“Thank you so very much for your help and patience today in helping me select an individual health insurance plan for next year. You saved me hours of research, and I felt so confident in your knowledge of the plans and your advice as to which would best suit my needs. I’m looking forward to working with you in the future, and will certainly send other bar members your way if they need private plans as well.”
Member of The Florida Bar
Boca Raton, Florida
“I want to personally thank you for all of the hard work and effort you put forth on our behalf. You made a truly daunting process easy and stress-free. Thank you.”
State Bar of Texas Member
Austin, Texas
“Thank you so much for the prompt attention and assistance with this matter. Your office has been very helpful to me and extremely convenient.”
Member of The Florida Bar
Stuart, Florida
“Lynn is my benefits counselor and I just wanted to express the outstanding job she has done for me. As you know, health ins options are becoming more limited and things can get dicey when trying to decide.Lynn helped navigate me through the process in a most professional manner. Kudos to her!!!”
FICPA Member
Lakeland, Florida
“Your knowledge and patience were exemplary. You didn’t make me feel guilty for taking up your time and you didn’t make me feel stupid for not understanding the ACA. You are the true definition of customer service, which is very rare these days. Not only did you save me money, you helped me understand parts of Obamacare that I never understood before.”
FICPA Member
New Smyrna Beach, Florida
“Courtney provided me and my firm several high-quality options for our insurance which far exceeded anything that any other brokers were able to provide. Additionally, Courtney provided outstanding customer service by answering the numerous, individual-specific questions that both the firm’s partners and the firms’ employees sent to her via e-mail. For the first time in recent memory, firm employees are actually happy about the insurance coverage options and believe that it is truly an employment benefit. From a business owner standpoint, the firm is actually saving money on health insurance options, which, considering the political climate today, is extremely rare.”
State Bar of Georgia Member
Statesboro, Georgia
” Thank you, thank you, thank you for all that you’ve done and assisted with in getting our application submitted, providing status updates, and seeing this process through to approval and implementation of our Group Plan. We are extremely grateful to have had such a wonderful resource as Member Benefits and more specifically, for your assignment to our group’s account. Thank you so much for letting us know of the approval so quickly and as more information flows in I’m sure we will be in contact again soon.”
State Bar of Texas Member
Austin, Texas
“Gray- I just wanted to let you know how much we appreciate all your help last week concerning our insurance coverage. I do hope there is someone you can share this email with so your company will know how lucky they are to have someone like you helping customers. You were most efficient in supplying us with the application, quick to answer emails, send documents, and help us with the overall application process. Your response time to our emails were almost immediate which was most helpful considering the window of time and the questions we had in the process. You were most kind and sympathetic to our personal loss and inability to begin our selection for health insurance. It seems in a world of such confusion concerning health insurance that having someone like YOU helping and assisting customers makes the whole process easier and manageable. Thank you again for all your help. I hope your company knows how fortunate they are to have you! You define your job “customer service” in every way!”
State Bar of Texas Member
Dallas, Texas
“Just wanted to thank you again for all your help with my insurance issues. I didn’t want you to think I took it for granted. I appreciate your patience and understanding helping me out.”
Member of The Missouri Bar
Clayton, Missouri
Hear From a Member
Ralph Gent Bowles
Gent Funeral Home, Inc. – Alton, IL
IFDA Member
“Our firm was able to cut our medical costs in half by switching to the IFDA Plan and our benefits increased… Easy to work with, easy to enroll, lots of options to meet our firm’s needs.”